If a device driver is at fault, download the latest driver from the manufacturer's website and install it before the computer freezes. Choose the Start Windows Normally option and see if Windows starts up correctly, without error. Mouse not being detected or working in Windows. Why do Windows programs stop responding? this contact form
You can also try accessing the computer BIOS and disable any hardware that is not working properly, to see if that stops the freezes from occurring. End Task the Not Responding program If the Caps Lock can turn on and off, Windows is still working, but another program may not be responding and causing the computer to See if the computer can respond to anything by pressing the Caps Lock key on the keyboard and watching the Caps Lock LED (light) to see if it turns on and Or use another computer to download the driver and try installing the driver on your computer.
YesNo Feedback E-mail Share Print Search Recently added pages View all recent updates Useful links About Computer Hope Site Map Forum Contact Us How to Help Top 10 pages Follow us To reboot a frozen computer, press and hold down the power button until the computer turns off. If the program you are using performs this action you can recover the work up to the last automatic save position.
Other possible causes for computer being frozen There are many reasons for a computer to freeze up and stop working. Take PC to Repair Shop If none of the above options work or are not possible to try, we recommend taking your computer to a computer repair shop and allow a In some situations, some programs may Autosave your work every few minutes. Computer Freezes Windows 7 If nothing happens, the computer is deadlocked, and you must reboot the computer.
Reboot a frozen computer If none of the above steps helped, you must reboot the computer. Computer Locks Up Windows 10 My computer is running slow, what steps can I do to fix it? Resolve Hardware or Device Driver issue If after trying all of the above, the computer is still frozen or continues to freeze after rebooting, there may be defective hardware or a Press Ctrl + Alt + Del to open the Windows Task Manager.
A defective hard drive, stick of RAM, video card, or another piece of hardware can cause a computer to freeze. Computer Dead Locked If the computer can turn on and off Caps Lock, continue to the next step. If you were editing a document at the time of the lockup, you might be able to recover a recent version of the document after rebooting. How to remove TSRs and startup programs.
Then, restart the computer and load into Windows normally. http://support.hp.com/us-en/document/c03408309 Windows should detect the hardware that you uninstalled and try to reinstall the device driver. My Computer Freezes And I Have To Restart It Note: If only your mouse is frozen and not working, see our page on mouse not being detected or working in Windows. My Hp Laptop Keeps Freezing And Not Responding You can also try installing the latest driver at this point, to make sure your computer is up-to-date for that device driver.
If you are unable to install the latest driver before the computer freezes, another option is to start the computer in Safe Mode. weblink If you determine that a defective piece of hardware is causing the freezes, you should replace the hardware right away to prevent further damage to the computer. Was this page useful? See the deadlock and frozen definition for further information and related links. My Laptop Keeps Freezing And Not Responding
However, you should still replace that hardware, as you may not be able to use your computer fully if the hardware remains disabled. Any work that has not been saved is lost when a computer has to be reboot because it is frozen. This process may be enough to fix the issue and stop further freezes from occurring. http://codecreview.com/computer-freezes/computer-is-freezing-and-rebooting-randomly.html Sometimes a computer may appear to be frozen, but it is just slow or busy processing a complex task.
If the Task Manager opens but the mouse is still not working it may be a problem with the mouse. How To Unfreeze A Computer Without Turning It Off Skip to Main Content Search Help Tips Dictionary History Forums Contact You are here: Help > Hardware Help > Basic troubleshooting What should This document contains recommendations on what to do if the computer freezes or deadlocks.
If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer. Once the computer is off, wait a few seconds, then turn the computer back on and let it start as normal. Give the computer some time Wait. Computer Freezes When Idle Windows 7 Additional information Windows freezes or stops responding frequently.
If your computer has stopped responding, follow the steps below to attempt to get the computer to unfreeze. What happens to any work that has not been saved? Once in Safe Mode, you can access Device Manager and uninstall the hardware device corresponding to the device driver that is not working correctly. his comment is here Note: During the computer startup process, you may see a screen asking if you want to start the computer in Safe Mode or Start Windows Normally.
It is important to save your work often to minimize or prevent this possibility. My laptop mouse touchpad is not working. A device driver can also cause a computer to freeze if it is out of date, conflicting with another driver, or just not working properly. Give the computer a few minutes to process.
Please view our page on Windows freezes or stops responding frequently for other possible causes and ways to troubleshoot. Is the computer deadlocked? Tip: Some programs have an AutoSave feature. Computer does not turn off.