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Computer Shuts Down When Scanning With AVG

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. GMER: GMER - http://www.gmer.net Rootkit quick scan 2012-06-27 23:22:19 Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-e Hitachi_HTS541612J9SA00 rev.SBDOC70P Running: q2j7d1fp.exe; Driver: C:\DOCUME~1\Janet\LOCALS~1\Temp\uwliqpow.sys ---- System - GMER 1.0.15 ---- Code Community topics Browse by categories All AVG Protection AVG Performance AVG Toolbar & search Android products Mac products Other products Billing & MyAccount Viruses & Threats General discussion Business products AVG I have uninstalled Ashampoo Firewall and reloaded. navigate here

aswMBR will create MBR.dat file on your desktop. DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702 Run by Janet at 23:25:40 on 2012-06-27 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1333 [GMT -4:00] . R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 24896] R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2012-1-31 31952] R0 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2012-6-20 32072] R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nav\1207010.003\symds.sys [2012-4-3 340088] R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1207010.003\symefa.sys [2012-4-3 744568] R1 Avgldx86;AVG AVI Loader scanning hidden files ... . https://www.bleepingcomputer.com/forums/t/487069/computer-shuts-down-during-av-scans/

D: is CDROM () . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . These are saved in the same location as OTL. Wait for a couple of minutes. 7. virus definitions?" say "Yes".

You can try using System Restore to see if that helps or not and since you can always undo that action... Read http://forums.avg.com/ww.avg-free-forum?sec=thread&act=show&id=371, provide all of the information mentioned in that post so that we may help you properly. Turn on any router or hub that your computer may be plugged into. 8. Here are my logs as advised by the 5-step prelim.......

but its is a lenghty process but if the SR trick doesn't work.. WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons UnsupportedDebug="do not select this" /debug multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect . - - End Of File - - Contents of the 'Scheduled Tasks' folder . 2012-07-21 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-343818398-1645522239-1417001333-1003Core.job - c:\documents and settings\Janet\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe [2012-03-11 23:28] . 2012-07-22 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-343818398-1645522239-1417001333-1003UA.job - c:\documents and settings\Janet\Local Settings\Application Data\Facebook\Update\FacebookUpdate.exe [2012-03-11 23:28] . 2012-07-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-343818398-1645522239-1417001333-1003Core.job Log in to AVG MyAccount AVG Forums Forum Search Login Register Join Beta Program!

Took the actions suggested by rdsok. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.

Click the Scan All Users checkbox. This is a copy of your MBR. Turn off the computer. 2. NOTE 2.

A report (RKreport.txt) should open. check over here I close my topics if you have not replied in 5 days. Share this post Link to post Share on other sites aryama    New Member Topic Starter Members 43 posts Location: Kolkata ID: 3   Posted February 4, 2013 Hi DarkKnightFirstly thanks Ashampoo is the better of the two you listed so that is what I'd suggest you use unless you don't like it for some reason.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it. Do not reboot until instructed. Previously had AVG 7.5 free with no trouble to update automatically regularly. his comment is here I'd just like to respectfully request that you give me some info as to what we're doing/finding or why I'm downloading whatever it is you have me download.

Click the "Scan" button to start scan. Even if your computer appears to act better, it may still be infected. Double click on combofix.exe & follow the prompts.

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Login _ Social Sharing Find TechSpot on... NOTE. Also verify your firewall permissions as stated in this http://free.avg.com/ww.faq.num-1334. Click the Quick Scan button.

The firewall warns me that I'm then not protected until I restart. I went through Malwarebytes forum and tried TDS Killer,but it didnt help,so I guess my solution would be different. Please post the "C:\ComboFix.txt" **Note 1: Do not mouseclick combofix's window while it's running. weblink The Malwarebytes log did not save.

Click on this link to see a list of programs that should be disabled.